Shipping policy

Thank you for shopping with The Tee Drop. Below you’ll find important information regarding our shipping process, delivery times and order handling.

Processing Times

All orders are processed within 1–5 business days unless stated otherwise.

During busy periods such as:

  • Product launches
  • Sales
  • Holidays
  • Restocks

processing times may be slightly extended.

You will receive a confirmation email once your order has been dispatched.

UK Shipping

We currently ship across the United Kingdom using trusted courier services.

Estimated Delivery Times

  • Standard Delivery: 2–5 business days
  • Express Delivery: 1–2 business days (if selected at checkout)

Delivery estimates begin once your order has been dispatched, not from the date the order is placed.

International Shipping

International shipping may be available to selected countries.

Delivery times vary depending on destination and customs processing.

Customers are responsible for:

  • Import duties
  • Customs charges
  • Local taxes where applicable

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Parcel size/weight
  • Selected shipping method

Promotional free shipping offers may apply during selected periods.

Tracking Information

Where tracking is available, customers will receive tracking details via email once the order has been shipped.

Please allow some time for tracking updates to appear after dispatch.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping details are correct before placing an order.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Delays caused by incomplete address details

If you notice an error, contact us immediately at:

Email: sales@pinkelz.com

Lost, Stolen or Delayed Parcels

Once an order has been handed to the courier, delivery is the responsibility of the shipping provider.

If your parcel is:

  • Lost
  • Significantly delayed
  • Marked as delivered but not received

please contact us and we will do our best to assist with the courier investigation.

Split Shipments

In some cases, orders containing multiple items may arrive separately depending on stock location or production timing.

Contact Us

For shipping support or delivery enquiries:

Email: sales@pinkelz.com